Custom checkout fields
Ask for a preferred delivery time, a number of guests, or anything else you need, with extra fields on the order form.
What it looks like in the app
What is inside
Custom fields extend the standard order form so it fits your business rather than a template.
Field types include:
- Order comments — a free-text field.
- Recipient name, where it differs from the account holder.
- Company name, for business orders.
- Preferred delivery date, chosen from the available ones.
- Delivery window, chosen from defined time slots.
- Number of guests or sets of cutlery, for food delivery.
- Confirmation by phone — a checkbox that triggers a call from a manager.
- Extended warranty, for categories where one is offered.
The effect is practical: better service through more detail, data for personalised marketing, fewer returns, and lower operating cost per order.
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