These Payment Terms describe how the MobiusApp subscription is billed. They form part of the Terms of Service.
1. Price and currency
1.1. The subscription price is set by the Plan you choose and starts at $199 per month. Current prices are published on the pricing page.
1.2. All prices are stated in US dollars and are exclusive of VAT, GST, sales tax and any other duties, which are added where they apply.
1.3. Enterprise pricing is agreed individually and set out in a separate agreement.
2. When billing starts
2.1. Billing starts once your application is live in the App Store and Google Play. Everything before that — the demo, the build, the store submission — is not charged separately.
2.2. The demo built on your catalogue is free and commits you to nothing.
3. Billing period and renewal
3.1. The subscription is billed monthly in advance unless another period is agreed.
3.2. The subscription renews automatically for the same period unless you cancel it before the end of the current one.
3.3. Annual prepayment is available; the discount, where offered, is confirmed in the invoice.
4. What the price includes
- Use of the platform within the limits of your Plan.
- Hosting and operation of the application backend.
- Platform updates and compatibility with new iOS and Android versions.
- Publishing updates to the App stores.
- Support under the Support Policy.
- Every integration type — integrations are not gated by Plan.
5. What is charged separately
- Custom development beyond the platform's configuration options.
- Publishing under your own developer accounts, where the store fees are payable by you.
- Migrating an existing application in place of one already published, where that requires additional work.
- Enterprise deployment inside your own infrastructure.
6. Changing your Plan
6.1. You can upgrade at any time. The difference is charged pro rata for the remainder of the current period.
6.2. You can downgrade from the start of the next billing period, provided your usage fits within the limits of the lower Plan.
7. Late payment
7.1. If an invoice is not paid within 10 days of its due date, we may suspend the Service after giving written notice.
7.2. A suspended application stops working for shoppers but its data is retained for 30 days, during which the Service is restored on payment.
8. Refunds and cancellation
8.1. You may cancel at any time. Cancellation takes effect at the end of the paid period; the Service remains available until then.
8.1.1. The Service is offered to businesses. Where a customer nonetheless qualifies as a consumer under EU law, the statutory right of withdrawal applies as provided by that law, and nothing in this clause limits it.
8.2. Fees already paid for a started period are not refunded, except where required by applicable law or where the Service was unavailable through our fault for a material part of that period.
8.3. If you prepaid annually and cancel mid-term, we refund the unused whole months, less any discount that was granted for the annual commitment.
9. Price changes
9.1. We may change prices. Existing customers are notified by email at least 30 days before a change takes effect.
9.2. A price change never applies to a period already paid for.
10. Invoices and taxes
10.1. Invoices are issued electronically to the billing email on the account.
10.2. We are established in Cyprus and invoice under the VAT rules of the European Union.
10.3. For a business customer in another EU member state who supplies a valid VAT identification number, the supply is subject to the reverse charge and you account for the VAT in your own member state. Without a valid number, Cypriot VAT is added at the applicable rate.
10.4. For a business customer outside the EU, the supply is generally outside the scope of EU VAT, and any tax due in your country is your responsibility.
10.5. For a non-business customer, the tax treatment follows the place-of-supply rules for electronically supplied services, and the applicable rate is shown on the invoice.
10.6. All prices on this site are exclusive of VAT and any other applicable taxes.
11. Contact
Billing questions: sale@mobiusapp.io.